DanCenter’s guest ratings

What

DanCenter’s guest ratings is a tool based on stars that provides insight in to how other guests evaluate our service and the holiday park concerned. When you search for a holiday home on our website and find a suitable one, you can read what other guests think about it, as well as their recommendations. At the same time, guest ratings provide DanCenter with knowledge about unfortunate conditions and anomalies in the holiday home or with the service provided. In other words, this will make it easier for you to decide and it gives us an opportunity to take care of problems, if any.

Where

Guest ratings are located on the site that presents the holiday home. There is a box in the top left corner called “Guest ratings”

The box shows how satisfied former guests were with their stay at the holiday home concerned. It is expressed on a scale from 1 to 5, where 5 is good and 1 is bad. The rating is also presented as stars to simplify the meaning. The rating is the average value of all guest reviews of the holiday home in question, in former seasons (3 former as well as the current). The number of active seasons in the calculations have been limited to be as up-to-date as possible in relation to the holiday home. A minimum of 3 guest ratings must be present before a value is calculated and the ratings go online. We have decided to set the limit at 3 ratings to keep a statistic relevance. You can expand the box by clicking on it and then read detailed information about former guests’ feedback.

Click on the link here: Holiday homes with guest ratingsto see the ratings of the holiday homes. Please note that not all holiday homes have active guest ratings. This is most likely because the house is new in our system and the necessary 3 guest ratings have not yet been made.

How

DanCenter sends a questionnaire to all departed guests (that we may contact). The questionnaire consists of thorough questions about the guests’ stay and about the holiday home. It is voluntary to answer the questions. The collected answers create the foundation for the data shown on the holiday home’s presentation site.

Guest ratings are perceived as reliable and we hope they can help you choose the right holiday home for your holiday. At present, status March 2017, DanCenter has a total average rating of

4,1 of 5,0 based on 53.400 ratings with the guidelines mentioned above.

In addition, DanCenter differentiates the holiday homes by their categories (standards), varying from modest to very high. This is 100% separated from the above mentioned guest ratings. But you may search for a specific holiday home category, and at the same time choose the holiday homes that former guests have given a high rating.