“We were warmly welcomed and had a cottage in a nice location. Europarcs Kaatsheuvel is a beautifully landscaped park with very nice cottages. We had a 6-person cottage. Unfortunately not very clean and there were a few points. The fridge is much too small for 6 people (we were with 4 and it was even too small for that) so you have to go to the store every day for groceries. The sitting area was for 3 people, a 2-person couch and an uncomfortable chair. And there were some small things missing such as oven gloves (and that is handy if you have an oven ;)). The swimming pool is dated and does not fit in with the rest of the park that is super beautifully landscaped in terms of planting. The indoor pool was closed so we did not see that. Furthermore, there are nice playgrounds and air trampolines for the smaller children and a mini golf course. The entertainment is disappointing, because there was little to do. Especially for teenagers/adults. In front of the bar you can sit outside and there is a playground for the children so very nice. The food there was also great! We did not eat in the restaurant so we cannot say anything about that. Despite these points, we enjoyed the holiday. With 20 meters we were in the forest with a beautiful pond so the dogs enjoyed it too. The surroundings are beautiful. Within a 10-minute drive you are at Bosch & Duin in the Loonse and Drunense dunes and in Chaam you also have beautiful forests with swimming facilities for the dogs. And of course a day at Efteling is a must. All in all, we had a great time and we definitely recommend this park!”

“Concerns Complaint regarding booking 1A QE K3 HD (Kaatsheuvel) Upon arrival at the reception of the park, we were allocated accommodation 266 (see attached photos). On arrival at the accommodation it turned out that it had not yet been cleaned despite it being well after 3 pm (The time when the accommodation should be accessible). The accommodation also appears to have no agreement whatsoever with what is stated on the Belvilla site. When complaining about this at the reception, it also appears that the tour operator of the park indicates that the photos as used on the Belvilla site were not taken at the park in Kaatsheuvel and the park also has no accommodations that somewhat correspond to the Belvilla photos. It is outrageous that we have been tempted to book this property in this way. If we had known that we would be staying in a standard chalet, we would definitely not have booked this. In other words, “We feel quite cheated.” The reception employee (Daphne) has done her utmost to make us somewhat satisfied. She is fully behind us in this regard. This is now the second complaint associated with the same booking. See the chat overview with one of your employees.3124 XC Schiedam”

“Very nicely decorated residence. Close by you have the Efteling and behind the domain is the start of a beautiful nature reserve with hiking nodes. Ideal as a family, something for everyone.”

“We had a beautiful modern house with a spacious jetty on the water. The kitchen had a dishwasher, an oven, a combination microwave, large fridge, a large freezer with 3 drawers and a spacious induction hob. had grown over and some new houses were built in the area, but that was clearly indicated in advance. Behind the park you only have to walk a hundred meters before you are on the Loonse en Drunense heath.”

“Great park with beautiful surroundings. Greenery is neatly maintained with the exception of the processionary caterpillars. These are too much present and (in my opinion) nothing is done about it. Definitely recommended because it is clean, tidy and friendly employees.”

“Everything is beautiful and new. However, there is still work on the park. For a 6-person house it is tight and only 5 seats inleefruimte.Eettafel has 6 chairs.”

“Nice just house. Super located right on the forest”

“We are enjoying it optimally”

“Dear Belvilla and Europarcs, The reason I email you both about our stay last weekend is so that you are both aware of our experience. And in the hope that attention will be paid to this so that you can improve things. From Friday, February 12 to today, February 15, we stayed at Europarcs Kaatsheuvel. To be fair, not everything went as planned, the house seemed good but technically a disaster. On Saturday morning, we had to deal with a power outage in the entire park (that's how I understood from the technician of the technical service). When we got back to our house in the course of the afternoon, the power was still not on. As it turned out, a switch had to be turned to provide the house with power again. Result ice cold house and not ideal for what was in the fridge. When the switch was restored, we had no more issues on Saturday, then Sunday morning. Kettle on and oven on for a nice breakfast. Power cuts out. The technician was on site after approximately 45 minutes. Again a switch had to be switched (mind you, it was not that a plug in the house fell out. So that I could switch this myself). Kettle on again, power failure. Anyway, up to 5 times and many tests with the equipment in the kitchen with the technician himself, the conclusion - of the technical man - was that there was really a technical defect that he could not improve. Advice, moving to another house… As you can imagine, this was not quite the breakfast in our holiday home that we had in mind. I had to call the reception 6 times this morning. The mechanic then gave us a pass to the house next door, gathered things together and then moved. As it turns out, the pass does not work. Call again… Mechanic present again and has it repaired. Another attempt to move and transfer everything, everything seems great! But, no power in the kitchen… It turns out all the plugs of the”